Terms & Conditions
1. Introduction
Welcome to Anywhere Social Goods. By purchasing our products or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
2. Definitions
- Company / we / us / our refers to Anywhere Social Goods Pty Ltd.
- Customer / you refers to any individual or entity purchasing or using our products or services.
- Products refers to goods sold by Anywhere Social Goods, including but not limited to sauna tents, stoves, accessories, and other lifestyle products.
- Website refers to anywheresocialgoods.com and associated platforms.
3. Ordering
Orders can be placed through our website. By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse or cancel orders where:
- payment is not authorised
- items are unavailable
- an error in pricing or product information occurs
4. Pricing
All prices are listed in Australian Dollars (AUD) and include GST where applicable.
Prices may change without notice. Promotions and discounts cannot be applied retrospectively.
5. Product Information
We aim to ensure product descriptions, specifications, and imagery are accurate. However, minor variations may occur due to manufacturing, materials, or display settings.
Customers should refer to product specifications for detailed information prior to purchase.
6. Delivery
We ship across Australia and New Zealand.
- Delivery timeframes and costs are provided at checkout.
- Metro shipping is complimentary on full-priced products.
- Regional and remote deliveries may incur a flat-rate shipping fee.
- Customers are responsible for customs duties and taxes for international shipments.
We are not liable for delays caused by carriers, weather, or supply chain disruptions.
7. Payment Terms
We accept major credit cards, PayPal, and other secure payment methods.
Payment must be completed in full prior to dispatch. All transactions are encrypted and processed via secure payment gateways.
8. Returns & 30-Day Home Trial
We offer a 30-day home trial on eligible full-priced products.
- Valid for 30 days from delivery date
- Products must be returned in excellent condition
- Returns must be approved by our team prior to being sent back
- Return shipping costs are the responsibility of the customer
Refunds apply to the product purchase price only and exclude original shipping costs.
Sale items and custom orders are not eligible for return.
9. Warranty
All Anywhere Social Goods products include a 12-month warranty covering defects in materials and workmanship.
The warranty does not cover:
- misuse or improper operation
- normal wear and tear
- accidental damage
- unauthorised repairs or modifications
For warranty claims, contact our team with proof of purchase and supporting images.
10. Use of Products
Customers must follow all provided instructions and safety guidelines when using our products.
Improper use may:
- void the warranty
- result in injury or damage
Customers must comply with local regulations relating to:
- wood-burning stoves
- fire restrictions
- public space usage
11. Cookies
Our website uses cookies to improve user experience and analyse performance. By using our website, you consent to this usage.
See our Cookie Policy for further details.
12. Personal Data
We respect your privacy. Personal information collected is used to:
- process orders
- deliver products
- improve services
See our Privacy Policy for full details.
13. Changes to Terms
We may update these Terms & Conditions from time to time. Updated versions will be published on our website and take effect immediately.
Continued use of our services constitutes acceptance of the revised terms.
14. Disputes & Applicable Law
These Terms are governed by the laws of Australia.
Any disputes will be resolved through Australian courts. We encourage customers to contact us first to resolve matters amicably.
15. Intellectual Property
All content on this website — including text, images, branding, and product design — is owned by Anywhere Social Goods and protected by copyright and intellectual property laws.
Unauthorised use is prohibited.
16. Limitation of Liability
To the maximum extent permitted by law, Anywhere Social Goods is not liable for injuries, damages, or losses resulting from misuse of products.
Our liability is limited to the purchase price of the product.
17. Force Majeure
We are not liable for delays or failure to perform due to circumstances beyond our control, including:
- natural disasters
- supply chain disruptions
- carrier delays
- government restrictions
18. Contact
For questions or concerns: